Prepare plans and work orders to support network expansion, modifications and launching of new services.
Maintain efficient and secure connectivity, capacities and other optical network services by conducting continuous review, research and propose network plans and solutions.
Ensure that the performance of transport network is within the preset KPIs.
Follow up with network operation unit (access network) in regard to all plans, projects and work orders submitted for execution.
Check and ensure accurate validation of ST claims for optical network resources including (dark-fiber, connections and capacities).
Work on maintaining updated leased transport facilities database (leased circuits, interconnection systems, dark-fiber, etc.) and conciliation with the leased resources supplier.
Maintain transport services offered to all customers internal and external and guarantee service quality as per the network performance KPI's.
Review database of available routing and network security hardware and resources in warehouse as requested.
Keep records about the corrective and preventive actions applied to solve customers’ complaints.
Maintain and enhance network performance and protect the network and customers' networks from unauthorized access and security breaches.
Monitor network performance and maintain the requirements and KPIs
Study network QoS mechanisms for optimization.
Education
Bachelor’s Degree in Telecom/IT/Electronic Engineering is required.
Experience
2 Years of relevant experience is required.
Knowledge, Skills & Abilities
Good level in English and Microsoft Office is required.